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Never share your Social Security number with a chatbot.
Download the free ChatGPT app from the App Store or Google Play, checking it's made by OpenAI. Sign in with your email, Apple or Google account. Then tap the message box, type or say a question in everyday words, and read the reply. You can also talk to it or show it a photo.
Steps last checked: 16 October 2026, on OpenAI's help centre. Buttons may look slightly different after app updates.
Once you're in, turn on a second sign-in step to protect your account. See how to lock your ChatGPT account.
If the writing is too small, make your phone's text bigger in Settings. See how to make text bigger on your phone.
Yes. There are two ways:
OpenAI says a voice conversation can carry on while you use other apps or lock your phone. When you've finished, tap the exit button to end it.
Cover or crop out account numbers and other private details first.
"Explain this letter from my energy company in simple words." (attach a photo)
"Give me a gentle 10-minute stretching routine for someone in their seventies."
"Help me write a birthday message for my granddaughter who loves horses."
"What questions should I ask the plumber before he starts?"
More ideas in how to use AI to write an email.
Never share your Social Security number with a chatbot.
Never share your National Insurance number with a chatbot.
Yes. The official ChatGPT app is free to download and use. Paid plans are optional.
In the App Store or Google Play, check that the app is made by OpenAI before you install it.
Yes. Tap the Voice icon in the message bar for a spoken conversation, or the microphone to dictate a message.
Yes. Tap the + button, add a photo and ask what it means. Cover private details first.
You can try ChatGPT without one, but an account keeps your chats and settings. You can sign up with an email, Apple, Google or Microsoft account.
New to all this? Our free AI Starter Guide walks you through the basics, and you can print it.
Last checked 16 October 2026.
A printable 25-page guide to get started safely. Free PDF, no sign-up.
Everyday AI, chatbots and staying safe, in plain words.
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Updated 24 October 2026